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frequently asked questions

  • Yes we have, we have a discord server with a great community for you to hang out in! Here is the link to join our server: https://discord.gg/darkemerald

  • You can report bugs or technical issues you face by emailing us at support@darkemerald.me, as well as mentioning in the bugs thread on our games’s community hub. As soon as reported, we will make sure that your bug is fixed as soon as possible.

  • For Pre-release: Yes, simply email us on info@darkemerald.me , accordingly we can work on NDA’s and send over the steam key.

  • For now we will be having our game on PC through Steam.
    Other platforms like Playstation, Xbox and Nintendo Switch will be soon.

  • For more information, check out our careers page!

  • We will make an announcement for when the Merchandise page is available.
    We ship within the Middle East.

  • Check out our website occasionally as well as our socials for up to date news on Enci's Solution.

  • Any news regarding conventions, stay tuned to our socials as well as our website!

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©2024 Dark Emerald Studios

CONTACT

Office 204 - 2nd December St - Al Bada'a - Dubai - UAE

CUSTOMER SUPPORT / BUGS

BUSINESS INQUIRIES

ADDRESS

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